Orders that are associated with a sweepstakes are ineligible for cancellations after the winner of that sweepstakes has been announced.
We make every effort to fulfill orders as quickly as possible. Once you have submitted your order, we begin processing your order immediately and cannot cancel. Once you receive your order in the mail, you can return any items you do not want by following our returns process.
If you haven’t yet received shipping confirmation, we may be able to process a cancellation. For more help, contact Customer Support.
Please note that an order change or cancellation request is not guaranteed until one of our team members has confirmed that your request has been processed. Customer support inquiries are responded to during regular business hours, and in the order they are received.