Please verify that the shipping address on your order is complete and correct. Your order will be shipped to the address you provided during checkout.
The carrier might scan a package as delivered before they actually deliver it, sometimes up to 5 days before the package is actually delivered. You can try contacting the carrier for more information. In rare cases the carrier may deliver the package to the wrong mailbox or house on accident. If you still haven’t received your package after 5 days, and you’ve checked with your neighbors and they don’t have it either, please reach out to us and we’ll do our best to help.