Orders
- Can I place an order over the phone?
- I didn't receive an order confirmation.
- The item I want is unavailable or out of stock, what are my options?
- What payment methods do you accept?
- How do I call customer service?
- I received a different item/color/size than what I ordered.
Shipping
- Shipping Policy
- My order is shipping to a country outside of the United States. Will I have to pay customs/import fees to receive my order?
- My tracking says my order was delivered, but I haven’t gotten it yet.
- My item was shipped, but still hasn’t shown up. Is it lost?
- How long will it take for my order to arrive, once it ships?
- When will I get tracking information?