Support

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Latest activity by Support
  • Support created an article,

    Shipping Policy

    Shipping Policy Please allow up to 14 days for your order to be processed prior to the shipping time frame selected. Due to the higher demand of our sweepstakes all items are being processed under ...

  • Support created an article,

    Terms of Service

    TERMS OF SERVICE ----- OVERVIEW This website is operated by Gas Monkey Garage. Throughout the site, the terms “we”, “us” and “our” refer to Gas Monkey Garage. Gas Monkey Garage offers this website,...

  • Support created an article,

    Privacy Policy

    Privacy Policy Disclaimer for Gas Monkey Garage If you require any more information or have any questions about our site’s disclaimer, please feel free to contact us by email at Info@gasmonkeygarag...

  • Support created an article,

    Can Gas Monkey Garage sponsor my team?

    For sponsorship requests, please email info@gasmonkeygarage.com.

  • Support created an article,

    Can I get my items autographed?

    If you run into one of us at an event or here at the garage, we'll gladly sign whatever you'd like us to sign. But we can't have anyone send their merchandise here to sign and have us send back. Wi...

  • Support created an article,

    How do I return/exchange an in-store purchase?

    Purchases made at our store at 2330 Merrell Road, Dallas, TX 75229 can only be returned or exchanged in store. We unfortunately cannot accept in-store returns or exchanges through our online store. 

  • Support created an article,

    Can I place an order over the phone?

    We can only accept orders placed through the website. If you’re having trouble accessing the site for any reason, please reach out to customer support and we will do our best to help.

  • Support created an article,

    I didn't receive an order confirmation.

    Make sure to check all inboxes, including your spam folder.  Please note that if a misspelled email address was entered at checkout, your order confirmation will not come through to your email addr...

  • Support created an article,

    My cart says I qualify for Free Shipping, but I’m still getting charged for shipping at checkout.

    Free Shipping will apply automatically to qualifying orders. Please note that applying a discount code may bring you under the Free Shipping threshold.

  • Support created an article,

    The discount code didn’t work.

    Some of our discount codes are one use per customer. If the code you’re using isn’t applying to your purchase, please check your previous orders to see if the code was already applied to another or...